Contact details you give us: your name, phone number, email address and any message you send when you book a class, message us on WhatsApp, call us, or fill in a form on our website or in our ads.
Class and membership details: classes booked, attendance, packages purchased and payment records. Payments are processed by our payment provider; we do not store your full card or bank details.
Health and fitness information you choose to share: for example, injuries, pregnancy or postnatal status, or medical conditions you tell us about so our instructors can adapt exercises safely. We use this only to keep you safe in class.
Website usage information: pages visited, device and browser type, approximate location (city level), and how you arrived at our website, collected through cookies and similar technologies.
To respond to enquiries and manage bookings, memberships and payments.
To provide safe, appropriate instruction in class.
To send class updates, reminders and, if you agree, offers and news. You can opt out of marketing messages at any time.
To understand how our website and ads perform and to improve them.
To meet legal, tax and accounting obligations.
We use cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our website and to show relevant ads on Google, YouTube and partner websites.
Third-party vendors, including Google, use cookies to serve ads based on your past visits to this website and other websites (remarketing).
We do not use health information you share with us for advertising.
You can opt out of personalised advertising by Google at adssettings.google.com, and opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout. You can also block or delete cookies in your browser settings.
We do not sell your personal information. We share it only with:
Service providers who help us run the studio, such as booking, payment, messaging (for example WhatsApp), website hosting, analytics and advertising providers, and only for those purposes.
Authorities, where required by law.
We take reasonable technical and organisational measures to protect your information, including HTTPS encryption on our website and restricted internal access. We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete your personal information, withdraw your consent, or opt out of marketing. Contact us using the details below and we will respond within a reasonable time.
We may update this policy from time to time. The latest version will always be on this page with its effective date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
studio34 | Reformer Pilates
First floor, 196, 12th Main Road, 4th Block, Koramangala, Bengaluru, Karnataka 560034, India
Phone / WhatsApp: +91 78922 48537